Privacy Policy
Last updated: May 2026
1. Information We Collect
When you visit our website or make a purchase, we may collect the following types of information:
- Personal Information: Name, email address, shipping address, billing address, phone number
- Payment Information: Credit card details (processed securely through our payment provider â we never store your card details)
- Device Information: IP address, browser type, operating system, pages visited
- Order Information: Products purchased, order history, shipping details
- Communications: Emails or messages you send us
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping notifications
- Deliver your free digital gifts (eBook, Checklist, Exercises Guide)
- Respond to your questions and provide customer support
- Send promotional emails and offers (only if you opt in)
- Improve our website and product offerings
- Comply with legal obligations
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only with:
- Shipping carriers â to deliver your order (e.g., Canada Post, UPS, FedEx)
- Payment processors â to securely process your payment (e.g., Shopify Payments, PayPal)
- Email service providers â to send you order updates and newsletters
- Analytics tools â to understand how our website is used (e.g., Google Analytics)
- Legal authorities â if required by law
4. Cookies
Our website uses cookies â small text files stored on your device â to improve your browsing experience. Cookies help us:
- Remember your shopping cart contents
- Understand how visitors use our website
- Show you relevant advertisements
- Improve website performance
You can disable cookies in your browser settings at any time. However, some features of our website may not function properly without cookies.
5. Data Security
We take the security of your personal information seriously. Our website uses SSL encryption (HTTPS) to protect all data transmitted between your browser and our servers. Payment information is processed through Shopify's secure payment system and is never stored on our servers.
While we implement industry-standard security measures, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your information.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order information is typically retained for 7 years for accounting and legal purposes.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct any inaccurate information
- Deletion: Request that we delete your personal information
- Opt-out: Unsubscribe from our marketing emails at any time
- Portability: Request your data in a portable format
To exercise any of these rights, please contact us at support@barebella.com.
8. Email Marketing
If you opt in to receive our newsletter or promotional emails, we will send you updates about new products, special offers, and parenting tips. You can unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any email we send.
We use email marketing tools that comply with anti-spam regulations including CASL (Canadian Anti-Spam Legislation) and CAN-SPAM.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policy of any website you visit.
10. Children's Privacy
Our website is intended for adults purchasing products for their children. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected information from a child, please contact us immediately.
11. GDPR & CASL Compliance
For customers in the European Union, we comply with the General Data Protection Regulation (GDPR). For customers in Canada, we comply with the Canadian Anti-Spam Legislation (CASL) and the Personal Information Protection and Electronic Documents Act (PIPEDA).
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new policy on this page with an updated date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
Contact our Privacy Officer at support@barebella.com
Barebella â Quebec, Canada
We will respond to all privacy inquiries within 30 days.